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Who we are / Jacqueline Craig

Jacqueline Craig

Training

Over the last 20 years Jacqui has held senior management positions with Federal Express International, ODI (Europe) and British Telecommunications.  She began her career by successfully managing a sales division of Federal Express and then went on to become responsible for the sales training and development of the European Sales Function.

On leaving Federal Express, Jacqui became a consultant at ODI Europe, responsible for implementing Total Quality Management within blue-chip organisations. This period of her career involved regularly working in the US and Europe producing and delivering award winning training programmes. (Malcolm Baldridge Quality Award). 

 As a senior manager with BT, Jacqui was a key player in managing the rapid growth of the organisation from 60 employees to 7,500 over 4 years. To enable this expansion, HR processes, change initiatives and development programmes were designed, developed and delivered under Jacqui Craig’s leadership.

Jacqui is a speaker for the Management Centre Europe, (MCE) and European Mentoring and Coaching Council (EMCC) and an accredited Executive Coach.

Her clients have included: Sainsbury’s PLC, Orange Communications, Goldman Sachs, Lloyds TSB, Legal and General, Zurich Insurance and the NHS.

Jacqui offers a range of leadership and communication skills to the charitable sector including:

  • Leadership and Management Development
  • Workshop facilitation
  • Senior Executive Coaching
  • Team Development
  • Coaching programmes
  • Design, development and delivery of learning programmes
  • Operational Reviews

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We are delighted with the progress made by our new Head of Major Donors - and in such a short space of time.  Valentine’s training is based around a clear and structured ladder of development so senior staff were able to see a real step change in her knowledge and her approach to what is a critical role in our fundraising team. 

 

Andrew Monk, Director of Fundraising and Marketing, Above & Beyond Charities

Some of the organisations we have worked with:

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