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Who we are / Jacqueline Craig

Jacqueline Craig

Training

Over the last 20 years Jacqui has held senior management positions with Federal Express International, ODI (Europe) and British Telecommunications.  She began her career by successfully managing a sales division of Federal Express and then went on to become responsible for the sales training and development of the European Sales Function.

On leaving Federal Express, Jacqui became a consultant at ODI Europe, responsible for implementing Total Quality Management within blue-chip organisations. This period of her career involved regularly working in the US and Europe producing and delivering award winning training programmes. (Malcolm Baldridge Quality Award). 

 As a senior manager with BT, Jacqui was a key player in managing the rapid growth of the organisation from 60 employees to 7,500 over 4 years. To enable this expansion, HR processes, change initiatives and development programmes were designed, developed and delivered under Jacqui Craig’s leadership.

Jacqui is a speaker for the Management Centre Europe, (MCE) and European Mentoring and Coaching Council (EMCC) and an accredited Executive Coach.

Her clients have included: Sainsbury’s PLC, Orange Communications, Goldman Sachs, Lloyds TSB, Legal and General, Zurich Insurance and the NHS.

Jacqui offers a range of leadership and communication skills to the charitable sector including:

  • Leadership and Management Development
  • Workshop facilitation
  • Senior Executive Coaching
  • Team Development
  • Coaching programmes
  • Design, development and delivery of learning programmes
  • Operational Reviews

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The Trust needed an independent and experienced consultant to undertake an important piece of work on our behalf.  Valentine did an excellent job. He went about the feasibility study in a thoroughly professional manner and produced a report that informed the executive across a range of decisions with regard to our charity fundraising potential.

Deborah Lee, Director of Corporate Development UHB NHS TRUST

Some of the organisations we have worked with:

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